Cohort5102 Terms of Service

Cohort5102 is a marketplace and SaaS (software as a service) platform that connects independent, credentialed teachers with homeschooling families to form small, recurring learning pods. Cohort5102 is not a school, tutoring company, staffing agency, or employer of teachers, and does not provide instruction itself. Teachers are independent professionals who run their own teaching practices and set their own pricing, curriculum, schedule, and instructional platform (for example, Zoom, Microsoft Teams, or another tool of their choosing).

The Service is intended solely for use by adults age 18 or older. By creating an account or otherwise using the Service, you represent that you are at least 18 years old. Children do not create accounts, log in, or otherwise directly access or use the Service, and may not submit information about themselves to Cohort5102 directly.

Parents and guardians may, through their own account, voluntarily submit limited information about a child — currently, the child's first name, last initial, grade level, and optional general notes about learning style or interests — solely to facilitate matching with teachers and pods, enrollment, and instruction once enrolled. See our Privacy Policy for more detail about what child information is collected, how it is used and shared, and how a parent can review, correct, or delete it.

If a teacher delivers lessons through a third-party video or instructional platform the teacher has selected (see Section 4, below), that instruction takes place entirely outside Cohort5102's Service. It is arranged directly between, and is the responsibility of, the parent and the teacher — including the child's participation in, and the parent's supervision of, the child's use of that third-party platform. Cohort5102 has no role in, and no visibility into, instruction that occurs on a third-party platform.

If we learn that a child has created an account, or has submitted information directly to Cohort5102 without going through a parent's account, we will take steps to delete that information. Parents with questions about information submitted about their child, or who wish to review, correct, or request deletion of it, may contact us at privacy@cohort5102.com.

You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your device, and you agree to accept responsibility for all activity that occurs under your account. You may not assign or otherwise transfer your account to any other person or entity. Cohort5102 is not responsible for third-party access to your account resulting from theft or misappropriation of your credentials. Cohort5102 reserves the right to refuse or cancel service, terminate accounts, or remove or edit content in its sole discretion.

Visiting Cohort5102.com or emailing Cohort5102 constitutes an electronic communication. You consent to receive electronic communications from us, and you agree that agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

This is the core principle governing use of the Service:

• Credentials: Cohort5102 encourages teachers to share information about their credentials directly with parents, but does not independently verify, certify, or guarantee any teacher's credentials, background, or qualifications. Parents are solely responsible for independently confirming a teacher's credentials before enrolling their child, including through the guidance provided in our credential tip sheet.

• Curriculum: Cohort5102 does not select, direct, approve, or endorse any curriculum used in a pod. Parents and teachers must independently agree on curriculum and instructional materials before enrollment is finalized.

• Instructional platform: Teachers independently choose the video or instructional platform used to deliver lessons. Cohort5102 is not responsible for the availability, security, or privacy practices of any third-party platform a teacher selects.

By using the Service, parents acknowledge and accept this division of responsibility as a condition of enrollment.

Enrollment requires (a) a parent's request to enroll in a pod, including acknowledgment of the credential and curriculum terms above and agreement with the teacher on the pod's tuition, and (b) the teacher's acceptance of that request. No enrollment is final until both steps are complete. Tuition for a pod is set by the teacher and paid directly between the parent and teacher as described in Section 7, below — Cohort5102 does not charge, collect, or hold any part of a pod's tuition.

This section describes only the subscription fee Cohort5102 charges for access to the platform. It does not apply to tuition or any other amount paid directly between parents and teachers for pod instruction — see Section 7, below.

Teachers and parents may access the Service under one of several subscription tiers (currently, for teachers: Free, Pro, and Premium; for parents: Free, Plus, and Premium), each with different features and limits, as described on our Pricing page. Fees, billing cycles, and any applicable taxes on the subscription will be disclosed at the time of purchase.

Free Trial. The paid monthly plans (for teachers: Pro and Premium; for parents: Plus and Premium) begin with a 14-day free trial. A payment method is required to start a trial. If you do not cancel before the trial ends, your payment method will be charged the monthly fee for your plan, and your subscription will renew monthly until you cancel. See Section 8, below, for how to cancel.

Founding Member Purchases. During a Founder's Launch, teachers and parents may buy a Founding Member grant of 12 months of Premium features for a single one-time payment. A Founding Member grant is not a recurring subscription and does not renew automatically. After the 12 months end, you may choose a standard plan to keep Premium features.

Cohort5102 may change its subscription fees with advance notice. Continued use of the Service after a fee change takes effect constitutes acceptance of the new fees.

Teachers set their own tuition for each pod. Tuition, and any other amount a family pays for a teacher's instruction, is agreed upon and paid directly between the parent and the teacher, using the payment method the teacher specifies (for example, Venmo, PayPal, Zelle, bank transfer, check, or another method of the teacher's choosing).

Cohort5102 is not a party to, and does not process, collect, hold, guarantee, or refund, any tuition payment between a parent and a teacher. Cohort5102 charges no commission, transaction fee, or percentage on tuition — Cohort5102's only fees are the subscription fees described in Section 6, above.

Teacher-Initiated Pod or Enrollment Cancellations. If a teacher cancels a pod, or a family's enrollment in a pod, at any time, including after tuition has been paid, any refund of that tuition is a matter solely between the parent and the teacher. Cohort5102 is not responsible for issuing, guaranteeing, or facilitating that refund.

Disputes. Any dispute concerning tuition, instruction, scheduling, curriculum, or a teacher's or parent's conduct is between the parent and the teacher.

Chargebacks. Because Cohort5102 does not process tuition payments, Cohort5102 has no involvement in, and bears no liability or chargeback exposure for, any chargeback or payment dispute relating to tuition. Any such chargeback or dispute must be pursued against the teacher directly through the payment method the parent used.

Taxes. Each of the parent and the teacher is solely responsible for determining and paying any tax applicable to amounts they pay or receive in connection with tuition, including any applicable sales, use, or income tax. Cohort5102 does not withhold, remit, or report tax on tuition payments between parents and teachers and does not issue Form 1099s or other tax forms for those payments.

This section applies only to your Cohort5102 subscription fee described in Section 6, above. It does not apply to tuition or any other payment made directly between a parent and a teacher, which is addressed in Section 7, above.

Monthly plans. You may cancel a monthly plan at any time from your dashboard or by emailing support@cohort5102.com. Cancellation takes effect at the end of your current paid billing period, and you keep access through that date. Monthly plans are not refundable, including for unused time.

Free trial. If you cancel a monthly plan before its 14-day free trial ends, you will not be charged. If you do not cancel before the trial ends, the first monthly fee is charged and the paid-plan terms above apply.

Founding Members. You may request a full refund of a Founding Member purchase within 14 days of the purchase date by emailing support@cohort5102.com. We refund the full amount to your original payment method. We do not provide refunds after 14 days. A refund ends your Founding Member access.

If you have questions, please email us at support@cohort5102.com.

All users agree not to:

• Provide false or misleading information, including about credentials or identity

• Use the Service for any unlawful purpose

• Harass, threaten, or discriminate against other users

• Attempt to circumvent the Service to avoid applicable fees

• Misuse or attempt to access another user's account or data without authorization

Teachers additionally agree to:

• Maintain any credentials, licenses, or certifications they represent to families as current and accurate

• Comply with applicable law regarding instruction of minors, including background check and mandated reporting requirements where applicable

Parents additionally agree to:

• Independently verify a teacher's credentials before enrollment, as described in Section 5

• Supervise their child's use of any third-party instructional platform selected by the teacher

Cohort5102 is a marketplace and software platform only. It is not a school, tutoring company, staffing agency, or employer, and no teacher is an employee, partner, joint venturer, or agent of Cohort5102. This section describes what that means in practice.

Teachers independently control the manner and means of their own instruction: they set their own schedule, pricing, curriculum, and instructional platform, and Cohort5102 does not supervise, train, direct, or evaluate how a teacher teaches. Teachers are not paid by Cohort5102 — they are paid directly by parents, as described in Section 7, above — and receive no employee benefits, equipment, or reimbursement from Cohort5102. Teachers are free to offer tutoring, teaching, or similar services to others, on or off the Service, at the same time they use Cohort5102. Teachers are solely responsible for their own business licenses, insurance, and compliance with the laws applicable to independent educators, including any background-check and mandated-reporting obligations described above, and for their own federal, state, and local tax obligations arising from tuition they receive.

Nothing in these Terms, and no aspect of using the Service, creates an employment, partnership, joint venture, staffing, or agency relationship between Cohort5102 and any teacher, parent, or other user.

You are granted a non-exclusive, non-transferable, revocable license to access and use the Site strictly in accordance with these Terms. You will not use the Site for any unlawful purpose, or in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of it. You will not attempt to obtain any materials or information through any means not intentionally made available through the Site.

All content included as part of the Service — text, graphics, logos, images, and the compilation and software behind them — is the property of Cohort5102 or its suppliers and is protected by copyright and other intellectual-property laws. You will not modify, publish, transmit, reverse engineer, create derivative works from, or otherwise exploit any of that content without Cohort5102's express written permission.

Cohort5102's primary communication feature is private messaging between a parent and the teacher they are matched with through an enrollment ("Communication Services"). You agree to use Communication Services only to send messages and material related to that purpose, and not to defame, harass, or threaten another user; post unlawful, infringing, or obscene material; upload files containing malicious software; use messaging for unrelated advertising, surveys, or chain letters; or otherwise violate applicable law.

Cohort5102 has no obligation to monitor Communication Services, but reserves the right to review and remove content, and to terminate access to Communication Services at any time, in its sole discretion. Even in a private message to a matched teacher or parent, please use good judgment about the personal information you share, and share only what is necessary to facilitate your child's enrollment and instruction. Cohort5102 does not control or endorse the content of any Communication Service and disclaims liability for it.

Cohort5102 does not claim ownership of the messages, profile content, reviews, or other materials you provide to Cohort5102.com or post on any Cohort5102 page (collectively, "Submissions"). By submitting a Submission, you grant Cohort5102 a limited, non-exclusive license to host, store, reproduce, and display your Submission solely as necessary to operate and provide the Service — for example, showing your Teacher Profile to prospective families, or delivering a message to its intended recipient. This license ends when you delete the applicable Submission or close your account, except to the extent copies are reasonably needed to comply with law, resolve disputes, investigate misuse, or enforce our agreements. Cohort5102 will not use your Submissions for any other purpose, including unrelated marketing or promotion, without your separate consent.

No compensation is paid for the use of your Submissions, and Cohort5102 may remove any Submission at any time in its sole discretion. By submitting a Submission, you represent that you own or otherwise control the rights necessary to provide it as described above.

Cohort5102.com may link to other websites or services that are not under Cohort5102's control. Cohort5102 is not responsible for the content or practices of any linked site, and inclusion of a link does not imply endorsement. If you connect your Cohort5102 account to a third-party account, you consent to the exchange of information with that third party in accordance with your privacy settings there; if you do not want information shared in this manner, do not use that feature.

The Service is controlled, operated, and administered by Cohort5102 from the United States. If you access the Service from outside the United States, you are responsible for compliance with local laws, and you agree not to use the Service in any country or manner prohibited by applicable law.

You agree to indemnify, defend, and hold harmless Cohort5102, its officers, directors, employees, and agents from any losses, costs, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your Submissions, your violation of these Terms, or your violation of any law or third-party right. Cohort5102 may, at its own cost, assume exclusive defense of any matter otherwise subject to indemnification, in which case you agree to cooperate with that defense.

Except as described under "Exceptions to Arbitration" below, any dispute arising out of or relating to these Terms, the Service, or your relationship with Cohort5102 — whether in contract, tort, or otherwise — will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, before a single neutral arbitrator. Arbitration will be held in Maricopa County, Arizona, though either party may elect to appear by telephone or videoconference. The Federal Arbitration Act governs the interpretation and enforcement of this provision, and the arbitrator has exclusive authority to resolve any dispute about its interpretation, applicability, or enforceability. The arbitrator's award is final, and judgment on it may be entered in any court with jurisdiction. In any arbitration or legal proceeding concerning these Terms, the prevailing party may recover its costs and reasonable attorneys' fees. This arbitration provision survives termination of these Terms.

Exceptions to Arbitration. Either party may instead (a) bring an individual action in small claims court in Maricopa County, Arizona, for disputes within that court's jurisdiction, or (b) seek temporary or preliminary injunctive relief in the state or federal courts located in Maricopa County, Arizona, to prevent actual or threatened infringement, misappropriation, or violation of a party's intellectual property, confidentiality, or account-security rights, pending the outcome of arbitration.

Cohort5102 may suspend or terminate your account for violation of these Terms or for any reason with reasonable notice, except where immediate termination is warranted (for example, safety concerns, fraud, or illegal activity). You may close your account at any time.

To the extent any dispute is not subject to arbitration under Section 18 above (including its Exceptions to Arbitration), these Terms are governed by the laws of the State of Arizona, and you consent to the exclusive jurisdiction and venue of the state and federal courts located in Maricopa County, Arizona, for such disputes.

If any part of these Terms is found invalid or unenforceable, that provision will be replaced by a valid, enforceable provision that most closely matches its original intent, and the remainder of these Terms will remain in effect. These Terms constitute the entire agreement between you and Cohort5102 regarding the Site and supersede all prior communications and proposals on that subject.

We may update these Terms from time to time. We will post the updated version with a revised "Effective as of" date and, for material changes, provide additional notice before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance.

Questions about these Terms can be directed to:

Big Alice 3 LLC DBA Cohort5102

10810 N. Tatum Blvd., Ste. 102-1018, Phoenix, Arizona 85028

Email: privacy@cohort5102.com

Website: cohort5102.com